Privacy Policy

SureCraft Home respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you contact us or request services, we may collect personal information such as:

Name
Email address
Phone number
Property address or zip code
Details about your home or project
Any other information you choose to provide through our forms or communications

We collect only the information needed to respond to your request and provide our services.

How We Use Your Information

We use your information to:

Respond to inquiries and service requests
Provide quotes and coordinate services
Communicate about your project
Send service updates or scheduling information
Send occasional home maintenance reminders or updates if you opt in

We do not sell or rent your personal information.

Email Communications

If you choose to opt in, we may send you occasional emails with home maintenance reminders, helpful updates, or service-related information.

You may unsubscribe at any time by using the link in our emails or by contacting us directly.

Sharing of Information

We do not share your personal information with third parties except when necessary to:

Provide requested services
Comply with legal obligations
Work with trusted service providers who assist in operating our website or business (such as email or form services), under confidentiality agreements

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we use standard practices to safeguard the information we collect.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve site functionality and understand how visitors use our site. This information is used in aggregate and does not personally identify you.

You can control cookies through your browser settings.

Google Advertising & Analytics

Our website uses Google Ads, including Remarketing and Advertising Features. This means Google and third-party vendors may use cookies (such as the Google Analytics cookie and Google Ads cookie) to collect data from your visit and show you ads on Google and across the internet.

We use this data to:

Measure ad performance
Improve the relevance of the ads you see
Reach people who previously interacted with our website

You can opt out of Google’s advertising cookies by visiting:
https://www.google.com/settings/ads

You can also opt out of interest-based advertising entirely through the Network Advertising Initiative:
http://www.networkadvertising.org/choices/

Google’s data usage policies are available at:
https://policies.google.com/technologies/partner-sites

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Your Choices

You may request to:

Access or update your personal information
Stop receiving email communications
Ask questions about how your information is used

To do so, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

SureCraft Home
Jacksonville, Florida
Email: tech@surecrafthome.com
Phone: (904) 822-7238

Effective Date: Feburary 1, 2026